Privacy policy

Privacy Policy

Zynkraft ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our store.

Information We Collect

We may collect the following types of information:

Personal identification information: Name, email address, phone number, billing and shipping address.
Payment information: Processed securely through our payment gateway; we do not store card details.
Device and usage data: IP address, browser type, pages visited, and time spent on our store.
Cookies and tracking data: Used to improve your shopping experience.

How We Use Your Information

Process and fulfil your orders.
Send order confirmations, shipping updates, and customer service communications.
Personalise your experience and improve our store.
Send promotional emails and offers (you may opt out at any time).
Comply with legal obligations and prevent fraud.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with:

Shipping partners and logistics providers to fulfil your order.
Payment processors for secure transaction handling.
Analytics and marketing tools to improve our services.
Legal authorities when required by law.

Cookies

Our store uses cookies to enhance your experience. You can choose to disable cookies through your browser settings; however, this may affect certain features of our store.

Data Retention

We retain your personal data for as long as necessary to fulfil orders and comply with legal obligations. You may request deletion of your data by contacting us at info@zynkraft.com.